The ‘Human factors in safety – efficiency and operability’ (ProHF) research and development project aims to evaluate how the Human Factor (HF) interventions implemented in three organizations in 2000–2017 have affected organizational performance. Has HF been understood as part of safety improvement and safety management practices in, for example, the investigation of occurrences and incidents?
We examine whether the tools and models used in previous HF interventions have been implemented, whether they have been considered effective, how they have been used, and whether they have been useful to the organization. We use interviews, document analysis and workshops as our methods. We also define and follow-up accurate performance indicators are in each organization, to evaluate the relevant influences of the HF actions. As a result, we aim to define a development path by which organizations can optimally implement HF interventions.
The results can be utilized broadly at Finnish workplaces in the fields of industry and social and health care, which constantly face occupational safety risks and could utilize new ways of action and thinking in safety management to even better utilize the human element as part of safety improvements. Safety-critical fields that already have mandatory requirements for implementing HF (railway, aviation, nuclear industry, maritime) can improve their mastery of HF as part of their safety management policies and practices.