Ensuring the availability of staff and the attractiveness of the sector in elderly care services (Hyvä veto)

The well-being, expertise and availability of the staff working in elderly care services are simultaneously a major challenge for our society and a guarantee of high-quality care for the elderly. In the Hyvä veto project, we develop an operational model for improving the well-being of employees in elderly care services and the appreciation and attractiveness of elderly care work.



According to Mitä kuuluu?, the survey on well-being at work of the Finnish Institute of Occupational Health, the performance of elderly care units is poorer than those of other health care and social services units. We need more information on what has led to the situation. Above all, however, we need solutions to support the well-being of the staff in elderly care services, to raise the profile of the work and to ensure that there will be employees available in elderly care services. The labour shortage threatening the entire social welfare and health care sector will become particularly acute in the field of elderly care.


In the project, we will create a Hyvä veto operational model that improves well-being at work and the attractiveness of the industry. It consists of good practices developed together with social welfare and health care organizations related to

  • ethical organizational culture
  • coaching management
  • co-operation between young people and more experienced employees.

The model will be implemented through regional multi-party development projects. In the future, the Hyvä veto operational model can be widely disseminated to elderly care services.

In addition to the operational model, we will produce more extensive research data and analysis from the client level as well as the well-being of the personnel and the connections between them. Based on these, we will develop recommendations and guides that can be used in work life and vocational training.

Our aim is also to make the ethical burden of work in elderly care services part of the wider public discussion.

Data and methods

The Hyvä veto project consists of eight work packages. Work packages 2–4 are implemented under the Finnish Institute of Occupational Health, packages 1 and 5–6 under Finnish Institute for Health and Welfare and packages 7–8 in co-operation. 

  1. Literature review 
  2. Data as the basis of development  
  3. New solutions through joint development: 
    • ethical organizational culture
    • coaching leadership
    • mentoring activities between young and experienced people
  4. Assessment for the development of models
  5. An additional survey on the well-being of personnel in connection with the time measurement study 
  6. Client structure and analysis of personnel well-being data – RAI and Mitä kuuluu?  
  7. Overall review and follow-up plans 
  8. Communication and dissemination of results 

Work packages 2–4 form a whole, a process that starts from further analyses and interviews of the Mitä kuuluu data. On the basis of these, joint development processes are initiated in the organizations. Workshops that develop solutions and operational models are followed by a two-stage development assessment in which good practices are developed and disseminated within and between organizations. The Hyvä veto operational model will be prepared from the development package, which will offer genuinely functional solutions in everyday life.

Our experts

Tiina Koivisto

Tiina Koivisto

projektipäällikkö, vanhempi asiantuntija

tiina.koivisto [at]
+358 30 474 8653


Ministry of Social Affairs and Health and Finnish Institute for Health and Welfare