Decision-making in a resilient organisation – ResData

The Decision-making in a resilient organization – information-based management in occupational safety (ResData) project studies the characteristics of the decision-making of a resilient organization from the perspectives of promoting occupational safety and using information.

The aim is to highlight decision-making processes related to occupational safety, the information used to make the decisions and any bottlenecks in the decision-making process. Improving the quality of decision-making in safety management is a team effort that should be studied in more detail. The objective of the ResData project is to study and model the decision-making process in situations of change.
Neljän henkilön ryhmä keskustelee varastotilassa ja nauraa.




There is plenty of knowledge about occupational safety, and significant strides have been taken in its development in recent decades. However, systematic points can still be found where deficiencies occur in decision-making related to safety.

This project examines decision-making in contexts in which the planned and instructed situation changes. How does the decision-making process work in these situations? What are the bottlenecks of decision-making?

Information-based management decision-making at shared workplaces

The project examines management and the resilience of decision-making at four shared workplaces with multiple operators. 

The focus is on safety-critical decision-making in relation to work processes at shared workplaces where the operators represent several separate organisations, such as main contractors and subcontractors.

The objectives of the study

1. Model resilient decision-making from a safety perspective

  • What is decision-making that impacts safety? 
  • How are decisions made and by whom? 
  • To whom are decisions distributed? 
  • Are the decisions understandable?

2. Highlight safety-related decision-making processes and examine how well they flow and find the bottlenecks

  • What information is used for decision-making? 
  • Are safety-related decisions usually based on forming a shared view? 
  • What are the decision-making processes, and how are more complex decisions, that require broader consideration, handled? 

3. Identify obstacles to resilient decision-making: silos, hierarchies, lack of engagement, deficient use of information

  • What kinds of silos are there in the organisation and subcontractor 
  • network that prevent information flow and high-quality decision-making? 
  • Does the decision-making process neglect any available information? 
  • Do people feel that they are informed and included in the group at the workplaces?

Data and methods

The project collects information through surveys, interviews and workshops. Another aim is to model the decision-making process and then look for solutions through network workshops.

Instruction materials that can be utilized at all workplaces with multiple operators will be produced during the project.

Results and impact

The project will generate a research publication aimed at influencing the planning of occupational safety at shared workplaces. 

Non-technical releases will be prepared during the project, such as blogs and articles and a poster on resilient decision-making. 

Our experts

Miira Heiniö

Miira Heiniö

miira.heinio [at]
+358 30 474 2948

Research group

Tuula Räsänen, researcher in charge

Mikko Halinen, senior specialist

Tarja Heikkilä, senior specialist

Mervi Halonen, senior specialist

Maria Tiikkaja, head of research

Pauliina Toivio, senior specialist

Hanna Uusitalo, senior specialist

Partners and funding

The partners for the project are the Confederation of Finnish Construction Industries and the Finnish Construction Trade Union.

The project is funded by the Finnish Work Environment Fund.