Reinvention, recovery and occupational wellbeing through focus – OLLAPPA

The OLLAPPA project works with social welfare and health care units to develop communal operating methods that bolster employees’ occupational well-being. The aim is to merge the development of work activities and the promotion of occupational wellbeing and integrate them into the day-to-day of work units.




The aim of the OLLAPPA project is to create operating models that promote the occupational wellbeing and productivity of social welfare and health care workers amidst the constant change of work practices and environments. Social welfare and care services are going through turbulent times in many ways. The coronavirus pandemic has increased work loads and the treatment deficit significantly. Finland is in the middle of a massive health and social services reform, in addition to which organisations are constantly carrying out internal organisational changes and developments. Digitalisation is also changing the nature of work.

The project aims to

  • promote the recovery of social welfare and health care professionals from the stress caused by the pandemic,
  • merge the development of work activities and the promotion of occupational wellbeing and integrate them into the normal operations of each organisation
  • strengthen the digital skills of the participants, thereby increasing opportunities for involvement and influence, especially in shift work,
  • improve the efficiency of work and related processes through co-creation,
  • streamline operating models and promote the prioritisation of work tasks, which boosts work efficiency and wellbeing,
  • reduce work load and bolster work resources and occupational wellbeing at least among young employees, supervisors and shift workers.

Data and methods

We strive to develop the methods for coping with work and promoting occupational wellbeing, testing them and modelling them for wider use in the workplaces of the social welfare and health care sector. Key measures are various digital operating models.

The OLLAPPA project

  • supports recovery by mobilising methods that support recovery,
  • reduces work load by creating positive outlooks, focusing on the essential and developing work processes,
  • increases resources by strengthening psychological safety and social support, engagement and building an optimistic future.

The starting point for development activities are the results of the How are you? occupational wellbeing survey and supervisor interviews. The project also involves an initial and final analysis to determine the state of occupational wellbeing at each point.

The primary target groups of the project are young employees, supervisors and shift workers. Based on the How are you? survey, they are the most burdened and have fewer opportunities than other employee groups for recovery, for example.

The project activities are divided into six packages:

  1. Occupational wellbeing and work ability through recovery from work
  2. Providing supervisors with energy and strength for work and the management of occupational wellbeing
  3. Ensuring the wellbeing and success of young social welfare and health care professionals
  4. Bringing wellbeing to shift work through engagement
  5. Information-based development and insight through continuous assessment
  6. Communications

Results and impact

The OLLAPPA project creates a basis for the reform and reinvention of the social welfare and health care field. It merges work and the development of occupational wellbeing and supports both with new digital methods.

Project results:

  • providing the target organisations with smoother operating processes that improve work productivity and reduce work load
  • tools for developing work and occupational wellbeing in the sector and a model for supervisors to use them: development road map for social welfare and health care work and tools for focusing on what is most important
  • a guide for improving occupational wellbeing in multi-location work and shift work through digital tools and engagement
  • a method/operating model for promoting recovery in the social welfare and health care sector and relevant shift work
  • teaching materials on how young professionals in the field can take care of their occupational wellbeing and work ability in shift work
  • a guide/model for strengthening psychological security in social welfare and health care organisations.

For more information about the project, please contact

Kirsikka Selander

Kirsikka Selander

kirsikka.selander [at]
+358 30 474 3065
Jaana Laitinen

Jaana Laitinen

jaana.laitinen [at]
+358 30 474 6006


  • Wellbeing Services County of North Ostrobothnia
  • Nordlab


European Social Fund